Privacy policy

Privacy Policy

Last updated: April 25, 2026

Quick Summary

  • Who we are: The American Whistle Corporation, 6540 Huntley Rd., Suite B, Columbus, OH 43229.
  • What we collect: Name, address, email, phone, payment confirmation, and order history when you buy from us; basic browsing data (IP, browser type, pages viewed) when you visit our site.
  • Why we collect it: To process your order, ship your whistle, provide customer service, and send marketing emails if you've opted in.
  • Who we share it with: Shopify (our platform), our payment processors, our shipping carriers, and email/marketing tools we use to run the business. We do not sell your personal information.
  • Your choices: Unsubscribe from marketing emails any time using the link in any email. You can request a copy of your data, ask us to delete it, or correct it by emailing custserv@americanwhistle.com.
  • Cookies: We use cookies to keep your cart working, remember preferences, and understand how the site is used. You can disable cookies in your browser, though parts of the site may stop working.
  • Children: Our site is not directed at children under 13. We do not knowingly collect data from them.
  • Questions: Email custserv@americanwhistle.com or call (614) 846-2918.

Full Policy

This Privacy Policy describes how The American Whistle Corporation ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from americanwhistle.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services.

Information you provide directly to us:

  • Contact details: name, billing address, shipping address, email, phone number.
  • Order information: items purchased, payment confirmation, order history.
  • Account information: username and password, if you create an account.
  • Customer service communications: the content of emails, calls, or messages you send us.

Information we collect automatically:

When you visit the Site, we automatically collect certain usage data through cookies, pixels, and similar technologies. This may include your IP address, browser type, device information, referring URL, pages viewed, and time spent on the Site.

Information we receive from third parties:

  • Shopify, which powers our Site and provides order management, analytics, and security features.
  • Our payment processors, which collect payment information (credit or debit card information, billing address) to process your order. We do not see or store full card numbers ourselves.
  • Shipping carriers (such as UPS, USPS, and FedEx), which provide tracking and delivery information.
  • Email and marketing platforms we use to send order confirmations and, if you've opted in, promotional emails.

How We Use Your Personal Information

  • To provide products and services: processing payments, fulfilling orders, sending order and shipping notifications, managing your account, and handling returns and exchanges.
  • For customer service: responding to your questions and providing support.
  • For marketing: sending promotional emails about new products, sales, and company news, but only if you've opted in. You can unsubscribe from these at any time.
  • For security and fraud prevention: detecting and preventing fraudulent transactions and unauthorized access.
  • For legal compliance: complying with applicable laws and responding to lawful requests from authorities.

Cookies

We use cookies and similar technologies on the Site. For specific information about Shopify-related cookies, see https://www.shopify.com/legal/cookies.

We use cookies to:

  • Power core Site functions (keeping items in your cart, remembering preferences).
  • Run analytics so we can understand how visitors use the Site.
  • Support marketing so we can show you relevant content.

Most browsers accept cookies automatically. You can set your browser to remove or reject cookies, but doing so may cause parts of the Site to stop working correctly.

How We Disclose Personal Information

We disclose personal information to third parties only as needed to operate our business. These include:

  • Service providers who perform functions on our behalf, such as Shopify (e-commerce platform), payment processors, fulfillment and shipping partners, customer support tools, and data analytics providers.
  • Marketing partners we use to send you promotional communications, with your consent.
  • Legal and safety: when required to comply with the law, respond to subpoenas or court orders, enforce our terms, or protect the rights, property, or safety of our customers, employees, or others.
  • Business transfers: in connection with a merger, acquisition, financing, or sale of assets, in which case personal information may be transferred to the acquiring party.

We do not sell your personal information.

User-Generated Content

The Services may allow you to post product reviews. If you submit a review or other content to a public area of the Site, that content will be visible to anyone. We are not responsible for how others use information you choose to make public.

Third-Party Websites and Links

Our Site may contain links to third-party websites. We do not control these sites and are not responsible for their privacy practices. Please review the privacy policies of any third-party site before sharing your information.

Children's Data

The Services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us using the details below and we will delete it.

Security and Retention

We use reasonable security measures to protect your personal information, but no system is perfectly secure. We retain personal information for as long as needed to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights:

  • Access: request a copy of the personal information we hold about you.
  • Delete: request that we delete personal information we hold about you.
  • Correct: request that we correct inaccurate personal information.
  • Portability: request that we transfer your information to another party in certain circumstances.
  • Opt out of marketing: unsubscribe from promotional emails at any time using the link in any email.
  • Withdraw consent: where we rely on your consent to process your information.
  • Appeal: if we decline a request, you may appeal our decision by replying to our denial.

To exercise any of these rights, email us at custserv@americanwhistle.com or write to us at the address below. We may need to verify your identity before responding. We will not discriminate against you for exercising any of these rights.

If you visit the Site with a Global Privacy Control (GPC) signal enabled, we will treat that as a request to opt out of the sale or sharing of personal information, where applicable under your local law.

Complaints

If you have complaints about how we handle your personal information, please contact us first. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

International Users

We are based in the United States, and your personal information will be processed in the United States. If you are visiting from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the U.S. or other countries where our service providers operate.

If your personal information is transferred from Europe, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses where required.

Contact

Questions about our privacy practices, or to exercise your rights:

The American Whistle Corporation 6540 Huntley Rd., Suite B Columbus, OH 43229 United States Email: custserv@americanwhistle.com Phone: (614) 846-2918